Contact Us

Contact Information

IMPORTANT INFORMATION ABOUT APPOINTMENTS: Please note and track your appointments. Reminder calls/emails/texts are a courtesy and are not guaranteed. Appointments are scheduled at your request. 48 business hours advance notice is required to cancel/change a scheduled appointment.

CANCELLATION POLICY: To cancel a scheduled therapy or consultation appointment, please call during office hours and give at least 48 business hours’ advance notice. A mandatory fee of up to 100% of the charge will be assessed for missed appointments or appointments cancelled without notice. Cancellations left on voicemail or emailed after business hours will be considered received as of the next business day.

IMPORTANT: If you are experiencing an after-hours emergency please call 911 or proceed to your nearest emergency room.

If you need to contact your clinician for a situation that cannot wait until the office reopens please contact our answering service directly at 833-292-8449.  PLEASE NOTE there may be a delay in the answering service response this week. This is for emergencies only.

Please contact the office directly, 8 a.m.-5 p.m. Monday through Friday, to change or cancel appointments. Please leave a voicemail for scheduling changes if calling after-hours.

Phone:

Main Office Line: (503) 452-8002

Intake for New Patients (503) 548-4844

 

To expedite your call please use the following extensions:

 

Press 2 for information or scheduling

Press 4 for prescription refills
For more detailed information on prescription refills click HERE.

Press 5 to leave a message for your clinician or to check on inclement weather notice

Press 6 for office hours and directions

Press 0 for the front desk

 

Billing Questions: (503) 452-0307

Fax: (503) 452-0084

Telephone Hours:

 

Mondays – Thursdays:
8:00 a.m. – 5:15 p.m.

 

Fridays:
8:00 a.m. – 3:00 p.m. September – June

8:00 a.m. – 12:00 p.m. July – August

Email:
For general questions: info@childrensprogram.com
-This email is for very general questions only, please do not send personal information. If you are having a mental health care emergency, please call your crisis line or 911. If you are interested in receiving services please contact our Intake phone line at (503) 548-4844.Billing questions: billing@childrensprogram.com  Website questions: webmaster@childrensprogram.com

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Address:

6443 SW Beaverton Hillsdale Hwy
Suite 300
Portland, OR 97221

Click here for map and directions